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Did You Know?

Driving Can be a real
pain in the neck.   Learn more.

Driving with a hand-held cell phone is risky business.
Learn more. 

Airbags + Seatbelts = Safer Travels.  Learn more.


Contact Us – National General Insurance Customer Service

How did you purchase your current National General Insurance policy?

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If your policy starts with 200.

Did You Buy Direct?

Over the phone or on the internet directly with National General Insurance      
Please call us at: 1-888-293-5108

Monday – Friday 8:00 am to 9:00 pm;
Saturday 9:00 am to 7:00 pm;
Closed Sunday (All Times Eastern)

Using An Agent?

Independent or Local Agent      
Please call us at: 1-877-468-3466


Monday – Friday 8:00 am to 6:00 pm;
Closed Saturday and Sunday;
(Hours shown is your local time)

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If your policy starts with CCA, COH, CAZ, or CTX  please call us at: 1-888-859-1181.

Monday – Friday 8:00 am to 8:00 pm;
Closed Saturday and Sunday;
(All Times Eastern)

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If your policy starts with CNC please call us at: 1-855-234-6270.

Monday – Friday 8:00 am to 8:00 pm;
Closed Saturday and Sunday;
(All Times Eastern)


Address Information

Correspondence:
National General Insurance
P.O. Box 3199
Winston-Salem, NC 27102-3199     

Payments:
National General Insurance
P.O. Box 89431
Cleveland, OH 44101-6431     


For Help with a Claim

To Check the Status of an Existing Claim
You can: Call Us 1-888-233-4575

To File a New Claim
You can: Call Us 1-800-325-1088 (24x7)
Or
Click Here to File Your Claim Online (24x7)  


For Agents and Brokers

For information on how to become appointed.
Click Here 

This company was issued a secure rating by the A.M. Best Company, click for additional details