Contact Us – National General Insurance Customer Service

How did you purchase your current National General Insurance policy?

If your policy starts with 200.

Did You Buy Direct?

Over the phone or on the internet directly with National General Insurance
Please call us at: 1-888-293-5108

Monday – Friday 8:00 am to 9:00 pm;
Saturday 9:00 am to 7:00 pm;
Closed Sunday (All Times Eastern)

Using An Agent?

Independent or Local Agent
Please call us at: 1-877-468-3466

Monday – Friday 8:00 am to 6:00 pm;
Closed Saturday and Sunday;
(Hours shown is your local time)

If your policy starts with CCA, COH, CAZ, or CTX please call us at: 1-888-859-1181.

Monday – Friday 8:00 am to 8:00 pm;
Closed Saturday and Sunday;
(All Times Eastern)

If your policy starts with CNC please call us at: 1-855-234-6270.

Monday – Friday 8:00 am to 8:00 pm;
Closed Saturday and Sunday;
(All Times Eastern)

Address Information

Correspondence:
National General Insurance
P.O. Box 3199
Winston-Salem, NC 27102-3199

Payments:
National General Insurance
P.O. Box 89431
Cleveland, OH 44101-6431

For Help with a Claim

To Check the Status of an Existing Claim
You can: Call Us 1-888-233-4575

To File a New Claim
You can: Call Us 1-800-325-1088 (24x7)
Or
Click Here to File Your Claim Online (24x7)

For Agents and Brokers

For information on how to become appointed.
Click Here